Konami Gaming achieves ISO 27001 certification for SYNKROS and iGaming

Konami Gaming has reached a major milestone in information security. The company announced on Tuesday that its Information Security Management System (ISMS) has been officially certified under the ISO 27001 standard. This internationally recognized benchmark is considered the gold standard for protecting sensitive information and demonstrating robust operational processes. The certification covers both the proven SYNKROS casino management system and the group's Online Interactive iGaming portfolio.

The audit was conducted by Schellman & Company, a certification body accredited by the ANSI National Accreditation Board and the United Kingdom Accreditation Service. By achieving this, Konami is sending a clear signal to its business partners and players worldwide that security is not a coincidence but the result of rigorous, documented procedures. In an industry where cyberattacks and data leaks are a constant threat, such independent verification is of massive importance.

Numbers and facts

Konami Gaming's ISO 27001 certification is valid for a period of three years. The official process of annual monitoring, known as surveillance reviews, will begin in 2027. To achieve this status, numerous departments within the company had to work together. These included Human Resources, Systems, Marketing, Technical Compliance, Security, IT, and the iGaming division.

The complexity of the project becomes clear when considering that ISO 27001 sets requirements for the establishment, implementation, operation, monitoring, maintenance, and continuous improvement of the ISMS. It is a risk-based approach designed to ensure that security controls are appropriate and proportionate. Information regarding the details of the certification has been made publicly available by the company via the Schellman directory.

Background

The SYNKROS casino management system is at the heart of many land-based casinos, managing vast amounts of transactional and player data. At the same time, the Online Interactive iGaming sector is growing rapidly, bringing new requirements for infrastructure. Konami relies on the principle of "compliance before commerce," as Brian Alu, Vice President of Information Technology, emphasizes. This means that regulatory and security hurdles must be cleared before business expansions are pursued.

“Compliance before commerce has been Konami’s long-held standard across the organization, and our work to clearly structure our ISMS and achieve ISO 27001 certification demonstrates a continued commitment toward this approach to our customers, partners, and employees.” - Brian Alu, Vice President of Information Technology at Konami Gaming

Tom Soukup, Senior Vice President & Chief Systems Product Officer, added that independent certification is part of an enduring commitment to data privacy. The research and development and quality assurance departments made great efforts to implement best practices. Eduardo Aching, Vice President of iGaming & International Gaming Operations, also noted that the team has operated with a focus on trust and player protection for over a decade.

Why it matters for German players

For German players, the issue of data security has come into focus through the State Treaty on Gambling 2021 (GlüStV 2021). Providers who want to be on the whitelist of the Joint Gambling Authority of the States (GGL) must meet extremely high requirements for player protection and IT security. The certification of suppliers like Konami according to ISO 27001 is an indirect but important benefit for players in Germany. Although the deposit limit of 1,000 euros per month and the stake limit of 1 euro per spin on virtual slot machines are fixed by law, the technical implementation in the background must be absolutely secure.

When major system providers like Konami do their homework, it reduces the risk of data misuse for end customers. In Germany, every transaction and every player status is monitored via systems such as LUGAS and OASIS. A certified infrastructure at game manufacturers ensures that communication between casinos and these state control bodies runs smoothly and tamper-proof. Anyone playing in GGL-licensed casinos benefits from the fact that Konami maintains its technology according to international high-security standards.

What it means for GGL-licensed casinos

Operators of online casinos with a GGL license are increasingly looking for partners who ease the burden of regulatory evidence. A SYNKROS system or iGaming portfolio certified according to ISO 27001 makes it easier for casino operators to pass audits by the GGL. Since the authority in Halle (Saale) strictly monitors compliance with technical guidelines, a certified supplier is a competitive advantage. It minimizes the risk of downtime and protects against heavy fines that could be imposed in the event of security deficiencies. For German platforms, Konami's certification means stability and legal certainty.